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Sophisticated Quarantine
EMAIL DEFENSE SERVICE filters all email coming to
your inbox. To be effective, email filtering must keep harmful email out of
inboxes, and avoid false positives. False positives are legitimate emails that
are marked as spam. Our
EMAIL DEFENSE SERVICE
consistently achieves industry-leading low false positive rates using
“intelligent,” customizable spam filtering technology.
Email filtering technology must be comprehensive due to the growing complexity
of spam and the individuality of valuable email. For example, you might view a
travel newsletter as legitimate, whereas your friend or co-worker might think it
is spam.
Quarantine process
Based on the guidelines that you or your corporation establishes our service
will block spam, viruses and filter content and attachments and other email
threats. Once filtered, the suspect messages are held safely in quarantine on
your behalf. You, your corporate IT department, employees or both can use the
quarantine to further customize the filtering process.
Setting rules around legitimate messages
Extending the ability for people to manage their quarantine helps reduce the
amount of time IT managers spend dealing with spam. It also allows individuals
to customize or “condition” their own message quarantine and ensures emails they
view as legitimate are not quarantined.
THE EMAIL DEFENSE SERVICE sends a Spam Quarantine
Report to your inbox based upon your pre-established settings. This allows you
to review the messages that have been identified as spam and provides the
opportunity to further define the quarantine rules to meet your specific needs.
Simply and quickly delete, forward, always allow, or always deny the messages
contained in the report. To view a sample quarantine report,
click here.
Keeping spam sensitivity rates high, false positives low
The ability to set highly-specific rules for the quarantine enables you to keep
spam sensitivity rates high, while keeping false positives extremely low. By
spending a few minutes during the first week of service reviewing and
conditioning your quarantines, you can be confident that your policies are
enforced, but that email communication remains optimized.
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